Effective Date: Feb-2025
1. Donations Refund Policy
Harbak Elysian Foundation greatly values every contribution made towards our mission of providing education, healthcare, and social welfare to underprivileged communities. As a non-profit organization, donations play a crucial role in supporting our initiatives. However, we understand that errors may occur during the donation process.
Eligibility for Refunds
A refund request may be considered under the following circumstances:
- If a donation was made by mistake or in an incorrect amount.
- If a donor’s transaction was processed multiple times due to a technical error.
- If a donor requests a refund within 7 days of the transaction, with a valid reason.
Non-Refundable Donations
- Donations made for specific projects, campaigns, or events that have already been utilized for their intended purpose.
- Tax-exempt donations that have already been claimed for tax benefits.
- In-kind donations such as goods, supplies, or services.
2. How to Request a Refund or Return
To request a refund or return, please contact us with the following details:
- Full name and contact details
- Date and amount of donation or purchase
- Reason for the refund or return request
- Any supporting documents (such as receipts or transaction confirmation)
Contact Information:
Harbak Elysian Foundation
SHOP-4TH/3
SHREI VINAYAK ARCADE
CHORASI
MOTA VARACHHA
SURAT-394101
GUJARAT
Email: info@harbak.org
Phone: +91 7949397578
4. Processing Time
Refund requests will be reviewed within 7 business days of submission. If approved, the refund will be processed via the original payment method and may take 7 business days to reflect in your account.
5. Changes to This Policy
Harbak Elysian Foundation reserves the right to modify this policy at any time. Updates will be posted on this page with the revised Feb-2025